We’re proud to be part of something bigger than our own company, namely the work and lives of our stakeholders. This gives our work a larger meaning and drives us to do it extremely well.
Through consistent reliable performance, we build trust with all our stakeholders. And, given the large investments involved in automotive production, trust is one of the most critical elements of success.
“The trust earned over the years translates into new opportunities and new business requests we get from them,” explains Pankaj Mital, COO, Samvardhana Motherson International Ltd. (SAMIL), (erstwhile Motherson Sumi Systems Limited (MSSL)).
“Sometimes we’re asked for a new part. Sometimes we’re asked to build an entire plant in a new country. In other cases, a customer will ask us to take over and turn around a supplier who is in trouble.”
Whatever the request, the trust we have established is leveraged to benefit us all. It generates customer-led growth, builds value and exposes us to new, fast-expanding markets. This is the kind of growth we believe is most sustainable in the long run: an ongoing cycle of value creation.
